Unfortunately though, one day she couldn't get it to start so she promptly called an IT guy to come over and take a look at it. 

The IT guy managed to fix the issue in a few minutes and was on his way. Becky was proud when she overheard the IT guy on the phone with his boss telling him about the issue, she was sure it meant it was a serious issue and she was sure she took care of it the right way. 

"Excuse me if you don't mind me asking," asked Becky to the man on his way out. "I couldn't help overhearing you on the phone with your boss. What exactly is an Id ten T problem? 

Just so I can tell my son." The man smiled, took out a pen, "it stands for this: I-D -1-0-T".