Xbox is going up and higher, with Xbox Series X|S consoles selling faster than any previous Xbox generation before it, even the Xbox 360. With Xbox cloud gaming, the biggest studio portfolio in the company’s history, and an industry-leading subscription service in Xbox Game Pass, Xbox is poised to have a really great console generation.

As good as Xbox has been doing lately, things could always be better, right? Recently, I asked on Twitter what Xbox fans’ biggest concerns were currently about the Xbox platform, and solicited over 1,000 replies with user feedback. Over the Christmas break, I sat down and analyzed each bit of feedback based on various categories.

If a feedback item appeared only once, I added it to an “other” column. The vast majority of complaints did, in fact, appear multiple times, and the range of feedback was quite broad.

On Dec. 28, I asked Xbox fans in my Twitter following for feedback on the current state of Xbox.

Each time I tracked an issue from an individual user, I added it to a tally on Excel and produced the above pie chart based on the results.

This should by no means be taken as scientific, given that it focuses entirely on my personal Twitter following and disregards the experiences of users who are perhaps playing more casually and don’t get involved in the online discourse. Still, it gives us some good indication at what the prevailing pain points are for heavy Xbox users, and may give us some idea of where Xbox may prioritize development for future features and expenditure.

As you can see above, no single issue wholly dominated for Xbox gamers. The biggest pain points for most pertain to the Xbox Game DVR, which records game captures, screenshots, and handles live streaming. Another big pain point was general issues with the Xbox OS, with many complaints about the abundance of “ads” on the dashboard. Another concern for Xbox gamers is the perception of decreased support from Japanese studios, who increasingly seem to bypass Xbox in favor of exclusivity deals with Sony PlayStation or Nintendo Switch.

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